Recently just completed one of the claims. she/he given me a call of the situation and ask me whether is it claimable. i reply yes and i urge for she/he to go to seek treatment as the cut are deep, and when she/he call me, she/he has being self medication and does not heal well. i am worry for infection too and that will even make things worst.
so all completed, quickly get the receipt and done, and the claims are collected and submitted on 28th Dec evening. if not for the holidays, i believe the claims will be much faster.
Have a great 2017 and always be careful while on work or home. sometime we know things just happen. 🙂